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FAQ

Customer account

Questions related to create and activate an account, forgotten login and password, saving baskets...

Product information

Questions related to the use and understanding of gas struts (gas springs)

Precautions and use of gas springs

Questions regarding precautions, assembly, storage recommendations, neutralization of gas springs...

Order

Questions about order tracking, pick-up times, invoices, promotional codes...

Delivery

Questions about delivery methods, times and costs...

Payment methods and returns

Questions about payment methods, invoicing, order cancellation, refunds, returns

Recycling and environment

Questions regarding the recycling of gas springs and packaging

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FAQ